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How to cancel or refund a donation

Generally, a donation to Move The World is, like all charitable donations, not refundable.

However, if you have made an error with your donation, please contact us within 48 hours of the donation being made at [email protected].

Please include details of the donation, what went wrong and your transaction ID which was emailed to you after the donation was processed.

Refunds are returned using the original method of payment. As your donation was made by credit card, your refund will be credited to that same credit card.

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